Filtersource.com Inc. guarantees your satisfaction! If for any reason you are unsatisfied with your purchase, you may request a refund by submitting an RMA request, visit filtersource.com/returns to begin the process.
Credit will be issued back via the original payment method if returned within 30 days. Please note: some items that are made-to-order may be subject to a re-stocking fee. Shipping costs are non-refundable. Products must be unused and packed in its original undamaged packaging. Items not returned in its original undamaged packaging can result in either a repacking charge or refusal of return.
You may contact our support team regarding the status of your return or exchange during the hours of 9:00 AM to 5:00 PM Eastern Standard Time at 1-888-968-3458 or email firstname.lastname@example.org
We are not responsible for returns that do not have tracking/delivery confirmation showing that the package was received in our warehouse. Be sure to return the items via a traceable method such as UPS or FedEx.